- By default you can just view how many times a download of your file has been started. That number does however not indicate how many downloads have actually been completed. In case of technical problems, some download programs will restart the download over and over again, therefore, in some cases the number will be significantly higher than the actual number of downloads. Thus that number can only serve as an estimate.
- When using TrafficShare downloads you can enable the creation of log files for a selected file ("Logged TrafficShare"). Thereby, the following additional information will be stored in connection with the file ID: start time and end time of the download process, file size, the starting position of the download within the file, downloaded volume of data, and, if applicable, information about download accelerators.
- In addition you can optionally include one custom parameter (e.g. the customer ID from your system) in your download link, which will also be stored. By this means you will be able to analyse which countries your customers live in, or to verify if a certain customer has successfuly completed the download of a file. Be aware that the customer can see (and also remove) the information, as it is included in the download link. In order to prevent the customer from removing the information, you can use secured logged TrafficShare files. In this case the customer will not be able to download the file if the download link is modified.
- Please note: This feature is only available for customers in possession of a Verified Premium Account. As the logs are causing high additional server load, we are charging higher TrafficShare fees than for downloads without the logging feature. Due to the huge server load only a few files in the whole RapidShare system will be able to generate download logs at the same time, so it is possible that at certain times you will not be able to activate the logging until the logging featur has been deactivated for other files. It's understood that you can proceed with providing just the usual TrafficShare files.
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